Many Headpress books are printed to order, a process that takes on average seven working days for a paperback, ten days for a special edition. In the present climate, turnaround times are approximately twice as long. Shipping is dependent on the destination and delivery service required. Orders within the UK and North America should arrive between one and two weeks.
All clothing and non-book items are handled and shipped separately from books. Status and shipping updates are provided independently for these items.
Sometimes things go missing in the mail. If you haven’t received your order after four weeks please contact us and we’ll arrange for a replacement to be sent out.
If you receive a damaged item, an item in error, or there is a problem with your order in general, please contact us straight away and we’ll look into the matter and/or replace the item where necessary.
Some older titles may be marked as out of stock, in which case it is not possible to make a purchase. Copies of these older titles may turn up, in which case the item will be made available again, often for a limited time. The best way to keep informed is to join our free mailing list.
Coupons and discount codes are available for a limited time and must be applied at checkout. We cannot apply discounts retroactively on behalf of a customer once an order has been placed.
Whilst every care is taken in the running of this website, sometimes links get broken etc. If you spot any issues, or an inaccuracy with our product listings, please email us and we will look to get it fixed ASAP.
A link to terms and conditions and our privacy statement can be found at the foot of each page. Or go to Terms & Privacy.